Refund policy

In line with UK distance selling laws, I gladly accept returns and exchanges.

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders 

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

  • Items on sale

  • Items that have had Safety seals broken due to hygiene reasons

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.